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Everything you need to know about the product and billing.

Orders & Purchases

The delivery days are mentioned in the product detail page. Currently we deliver physical products only in UAE. We ensure to dispatch the product in 24 hours. Digital Gift Card codes are Emailed to the user’s email id used during registration.

We provide Free Shipping in UAE for any physical or Digital products.

Once the order is dispatched, an automatic mail is sent to the user’s Email id with the courier name, courier website and Airway Bill Number which can be tracked by the customer.

There are some restrictions in countries / Cities where we won’t be able to ship our products. These are non serviceable areas by the courier. Once the order is placed, we would be informing the customer and the order will be cancelled if the courier / Delivery has restrictions delivering in the country / City.

Normally once the order is dispatched, the courier delivers the product in 2 – 3 working days in UAE.

If the address mentioned is incorrect, the courier will return back the product to our company address. You can send us a mail to care@buyecards.com with the order id and our customer service will ensure to redispatch the same to the address.

Include one in the original shipment box.
Use the cloud platform.
Integrate the returns tool on your website.
Let customers print their own.

Account

In the event you forget a password for your computer, email, or social media accounts, you can reset your password directly through the system or application you’re using. In most cases, you can reset your password by answering a series of security questions or by requesting an email that contains a password reset link.
To change your password if you’re already logged in: Click account in the top right of Facebook. Select Settings and privacy, then click Settings. Click Security and login. Click Edit next to Change password. Enter your current password and new password. Click Save Changes.
You can cancel your account at any time during your paid subscription.
Trial users don’t need to do anything! You can continue to use your account until the end of the trial. After that, as long as you don’t upgrade, your account will be closed.
If you want to stop your trial early, follow the steps below for paying users.
As a reminder, no credit card information was taken when you signed up for the free trial.

Returns & Refunds

After submitting your return, please allow at least 2-3 weeks of processing time before checking your refund status.
With some returns, like heavy or bulky items, specialized return methods or delivery companies can help. In these cases, after you start your return on the “Order History” page, you get more instructions.. If you don’t automatically receive a return label, our team or the seller’s support team contacts you.
Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. Return policies are an extension of the customer service retailers provide; they tend to be fairly liberal as a consequence.

Shipping & Tracking

They say nothing is free in life—even “free shipping.” That’s because, even if you offer free shipping, someone has to pay for it. Usually, that’s going to be you, the business owner!
At this time, we can’t change your delivery address once the order has been processed. If your order hasn’t been processed yet, you can file a cancellation request. Then, you can place a new order with the correct address.
f your order hasn’t arrived by the expected delivery date, you can check the website to see the current status of your order here.
Please note: The expected shipping times for orders outside of the UK and ROI, do not take into account possible delays if your parcel is held up in customs. We would ask you to allow 21 days from order to receive your item(s), prior to further investigation.
If you’ve ordered during one of our sales it gets pretty busy, so your delivery might take a little longer to get to you.
You can use our Postcode Checker. We’ll instantly be able to tell you if we deliver to your postcode.
Why don’t Shop deliver to me? We’re always expanding our delivery area, and hope to be in your area soon! Please register with us, so we can email you as soon as we start delivering to your address.

Fees & billing

Depending on the industry, workplace and role, employers pay their employees on a variety of schedules. Having a regular paycheck allows you to have a continuous stream of money coming into your bank account to pay for household and personal expenses. Knowing when you’ll get paid is important so you can create a budget for your regular expenses and save for big purchases.
Payment Options:
  • Cash.
  • Checks.
  • Debit cards.
  • Credit cards.
  • Mobile payments.
  • Electronic bank transfers.
  • Other

    Before you start troubleshooting why you aren’t receiving any app notifications, always confirm you’re connected to at least one network (cellular or Wi-Fi) and have an internet connection. Open your mobile browser and try to search Google for anything
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    Your Seller Feedback Score is simply the percentage of positive feedback you have received over a specific period of time.
    We are a gifting platform that provides a wide range of prepaid gift cards that can be used online, offline or both. Our gift cards are the perfect gift for yourself, a loved one or even for your customers and employees.
    This depends on your choice of gift card. The Gift Cards purchased can be directly redeemed on the Brands website only. The redemption process will be sent to the email with the Gift Card code purchased.
    Yes, all our codes/keys are 100% genuine.

    99% of our orders are delivered within 5 – 10 minutes.

    Delivery can take slightly longer if you have been asked to verify your purchase. Delays are also expected during holidays & Night hours.

    Currently we do not have other payment methods Online.

    You can contact BuyeCards.com by sending us an email at care@buyecards.com.

    Creating an account allows you to keep track and view of all your gift cards and purchases.
    Since these are Digital Gift Cards, we won’t be able to cancel or refund any cards once it is sent to the customer email id.
    Once the code is sent, any error (redeemed / issues) has to be directly contacted with the Brands only.
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